Dental Office Assistant

Overview

This training program combines a 2-course training track:

• Dental Office Assistant
• Electronic Health Records Specialist

Dental Office Assistant
Overview

Our Dental Office Assistant course delivers all the latest information and skills practice you need to succeed in the paperless era: technology, forms, and equipment in use today as well as up-to-date coding information and HIPAA and OSHA guidelines. This course describes functions of the dental business office and how to properly communicate information to patients. An in-depth look into completing common tasks such as scheduling, bookkeeping, electronic record regulations, and insurance coding is also provided. Included with our course is the Dental Simulation tool which provides an interactive and realistic look into the dental office environment.

After completing this course, you should be able to:

• Identify proper communication skills for handling requests
• Define the role of the dental office assistant within the dental healthcare team
• Recognize the requirements for managing dental office systems and records
• List the steps for managing dental office finances including insurance processing, financial arrangements, and collection procedures
• Recall the steps for bookkeeping procedures including accounts receivable and accounts payable

Electronic Health Records Specialist
Overview

The nation's health care delivery system is rapidly being transformed by the introduction of computer-based health information systems - specifically, by electronic health records (EHRs). This Electronic Health Records course answers the need for health care students to understand the entire medical office workflow process, from scheduling an appointment with the doctor to collecting the final payment. Also included in our course is the clinical staff’s use of a point-of-care electronic health record. Included in our course is the detailed use of SimChart’s fully integrated electronic health record and practice management system. SimChart’s simulations allow students to practice each of the medical office workflows steps. Our Electronic Health Records course provides you with techniques and rationales for using electronic health records in practice and shows how the electronic health record affects your responsibilities on the job.

When you begin your career in the health care workplace, it is important that you have a clear understanding of EHR. The knowledge and experience gained through this course will be a vital component of the skills and competencies needed in the 21st century medical workplace.

After completing this course, you should be able to:

• Identify the developmental challenges associated with creating electronic health records
• Define electronic health record and its advantages and disadvantages
• Recognize the importance of patient data privacy
• List the steps for basic coding techniques
• Name the steps for documenting in the EHR